Privacy Policy - Farm to City Network Inc.

Effective Date: September 1, 2025

Farm to City Network Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“App”).

1. Information We Collect

When you use Farm to City App, we may collect the following information:

• Personal Information: Name, email address, and account login details.

• Location Data: To help you find farm stands near you.

• Usage Data: Information on how you use the App, such as features accessed, preferences, and interactions.

• Device Information: Device type, operating system, and app version.

Payment information (such as credit card numbers) is not collected or stored by us. Subscriptions and payments are processed directly through Apple App Store or Google Play.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Farm to City App.

• Personalize your experience and save preferences.

• Communicate with you about updates, features, or account information.

• Analyze usage to improve performance and security.

3. Third-Party Services

Farm to City App may use third-party services, including but not limited to:

• Google Analytics – to understand app usage.

• Firebase – for authentication, performance monitoring, and app stability.

These services may collect information in accordance with their own privacy policies.

4. Data Retention & Deletion

We retain your information as long as your account is active. You can:

• Delete your account anytime via the in-app settings.

• Cancel your subscription directly through the Apple App Store or Google Play Store.

Upon deletion, your personal data will be removed from our active systems within a reasonable timeframe.

5. Children’s Privacy

Farm to City App is not directed at children under the age of 13 (or 16 in certain regions). We do not knowingly collect personal information from children.

6. Security

Farm to City Network Inc. takes reasonable steps to protect your data.

7. Changes to This Policy

We may update this Privacy Policy. Updates are effective when posted in the App.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: hello@farmtocitybc.ca